Privacy Policy:

1. Introduction

At SkyeBase BV, we don’t just attach importance to drone inspection and innovation. Protecting your privacy and more specifically your personal information is also a priority for us. We treat and protect these personal data with the utmost care.

We shall do our best to protect the personal information provided to us from loss, destruction, disclosure, unauthorized access or improper use. In this privacy policy we explain who we are, when and why we process your personal data, what personal data we collect, how and how long we process it, to whom we can pass it on and what your rights are. If we collect or process (directly) personal data from you, we will use this information in accordance with this privacy policy and in conformity with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of that data (GDPR) and the Belgian Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.

This privacy policy is intended for you when you:

• be a (natural) contact person at one of the companies that use our services;

• be a natural person who uses our services;

• be a (natural) contact person with one of our (potential) suppliers

2. Who are we

SkyeBase located in Oostvaart 43, 9180 Moerbeke-Waas, Belgium, registered in the K.B.O. under number BE0749925014. SkyeBase is as data controller responsible for the processing of your personal data

• Email:

• Phone number: +32 (0)496-168.322

• Website:

3. What are personal data and what personal data do we process?

Personal data is described in the GDPR as “Any information about an identified or identifiable natural person”.

Depending on your capacity, we process the following personal data:

  • a (natural) contact person at one of the companies that uses our services or from one of our (potential) suppliers; In the first instance, we process your personal data that is necessary to enable the correct execution of our services: 
    • your name and first name, 
    • your position (title), 
    • your (professional) address and your (professional) contact details (telephone or mobile phone number) and/or email address). 
    • We may also request other information, such as company name and company number.
  • a natural person who uses our services,
  • for private customers, this usually concerns:
    • your name and first name, 
    • your private address or any delivery address and 
    • the contact details you choose to contact (telephone or mobile phone number and/or email address).

Additional or optional data are provided by filling out forms on our website or when we contact you (by telephone, email or at trade fairs or events). 

We also collect and process data obtained via our website or the devices you use. The collected data may be:

  • login details (username and password) for the section of the website reserved for customers;
  • data collected using cookies, web beacons or from the internet. These data are automatically collected and can be related to the website you visited before you navigated to our website or the website you navigated to after visiting our website. We may also collect data on the website pages you have visited, your IP address, the type of browser you use, the access time and your operating system. Read our cookie policy to find out more on how we use cookies.
  • data we obtain from other websites, for example if you ask us to link to your Facebook account.

Due to changes in your personal data, you are advised to report any changes to your personal data to us as soon as possible. In this way, the personal data remains up-to-date and we can always perform our services correctly.

4. Why do we need your personal information?

We process your personal data for the following purposes in the context of our day-to-day operations and continuity within the company:

  • to be able to conclude and execute an agreement with you:
    • to inform you about the services of SkyeBase BV in order to better tailor them to your needs and wishes or those of your company or organization.
    • can offer and discuss a quote.
    • enter into a business relationship with you or your company or organization, enter into an agreement and execute it, as well as keep records: delivery and placement of goods and/or products, deregistration invoices and their accounting processing;
  • to be able to contact to invest / make appointments, … It goes without saying that it is not possible for us to enter or perform the service if we do not process the necessary personal data in that context.
  • to respond to your (online) questions regarding our products or services, to be able to provide information regarding our products and to follow up online offers.
  • monitoring and measuring the quality of our services. To this end, we or a third party designated by us may ask you to participate in surveys and use and process the information obtained to improve quality of our products and services.
  • to investigate complaints on our products, services or website.
  • ensure operational safety: We may also track activities in our systems to prevent misuse of information from our databases and to protect our interests and those of all individuals in our databases.When conducting drone flights in the context of a project for our clients to perform visual inspections of industrial equipment, buildings, etc. it is possible that we capture images of you or your premises (house, appartement) although we are doing our utmost to prevent this.. In any case, the final footage provided to our clients do not contain images of persons or private properties as this information will be deleted.
  • meet management goals, including providing management information and conducting internal audits to prevent fraud and conducting (internal/external) audits and audits
  • enable you to exercise your rights (see below) and to demonstrate afterwards that we have fulfilled these rights
  • to comply with compliance requirements and (legal) obligations, such as accounting.
  • contact you for commercial offers, newsletters, events, information days and other promotions/marketing campaigns that may be of interest to you;

We process the aforementioned personal data based on various processing reasons, as listed in Articles 6.1 (a), (b), (c) and (f) of the GDPR. 

Processing of your personal data is required in order to meet contractual obligations for the purposes of delivering products or services in accordance with our agreements. Where personal data is processed (for example to create invoices or communicate with you) in the execution of the agreement, we will store the data for 10 years after the end of our commercial relationship in accordance with the applicable limitation period.

In some cases, it can be a legal requirement to process personal data and to share it with third parties such as government entities for the purposes of government business or anti-money laundering legislation.  

In these cases, we have a legitimate interest to process your personal data and to contact you to be able to perform our operations or provide you with information on our products, services, promotions and/or events. Your personal data is retained for up to one year after the termination of our commercial relationship.

If you are not a current customer, we will request your permission to provide you with information on our events, products and services for promotional purposes. In this case, we will retain your personal data for one year.

The processing of your personal data for other purposes will only take place if these other purposes are compatible with the purposes listed below. If the other purposes are incompatible, your consent for further processing will always be sought, unless the processing is legally imposed upon us.

5. How do we obtain your personal information?


We process your personal data as soon as you send it to us yourself. This can be done by e-mail, sms, orally (by phone, in our office, during a visit to your company, at an event, training, …), by issuing your business card or in any other way.

5.2. Indirectly

This also happens when you are registered with us as a contact by third parties, such as your organization/company, or when you are registered by third parties to use our services.
We may also collect your personal information if it has been made public, or if you have made it public on public/social media (e.g. LinkedIn, Facebook).
In the case of indirect processing, you will be informed, among other things, which categories of personal data are processed, and which source of this personal data is.

6. With whom do we share your personal data?

Only if necessary for the realization of the objectives referred to in point 1.5 for the implementation of the agreement between us, the fulfilment of a legal obligation (of us or of a third party), the representation of a legitimate interest (of us or of a third party) or with your consent, we may transfer certain of your personal information:

1. to employees and subcontractors of SkyeBase BV, for:

• achieving the goals of our business relationship;

• internal services (administrative tasks such as processing registrations, invoicing, customer and supplier accounting, debtor management, etc.);

• promotions and marketing campaigns in the context of our services;

2. to suppliers (e.g. IT, database administrators, software vendors, etc.) for:

• Analyzing data, developing software, any other services being outsourced;

• audits and audits;

• maintenance and security software systems;

• comply with legal and legitimate interests;

3. to our accountant, accountants, audit and certification agencies, debt collection agencies, etc. For:

• drawing up and auditing our annual accounts;

• comply with VAT obligations;

• the achievement and retention of certain certificates;

• checking VAT numbers, VAT and other accounting documents;

4. to various public authorities in the context of inspections and investigations, including:

• federal and regional inspection and recognition bodies;

• social security authorities;

•tax authorities;

5. to all other third parties where we are obliged to do so by law, court order or judgment.

When our suppliers process your personal data on our behalf, they act as processors as stipulated in the GDPR and which is based on our legitimate interest. With these processors we conclude a data processing agreement and make every effort to ensure that they protect your personal data sufficiently. Some examples of third-party activities include the hosting of web servers, data analysis, marketing support providers and customer service. These companies have access to your personal data but only when this is required to perform their activities. They are not permitted to use your data for any other purposes. Your personal data will not be sold, rented or made available commercially to third parties, unless you have provided your prior consent. 

We can sell operations or assets as we develop our business. In the event of a sale, merger, reorganization, dissolution or similar event, your personal information and other information may be part of the transferred assets.

7. Transfer of your personal data
outside the European Economic Area

We may transfer your personal data to third parties in third countries (outside the European Economic Area (EEA)), i.e. [UAS]. The said transfer of data outside the EEA is legal if the recipient of the data resides in a country with a level of protection deemed adequate by the European Commission. Some of these countries may not have enacted equivalent data protection legislation to protect the use of your personal data. In such cases, we have researched whether appropriate preventive measures similar to those implemented within the EU are possible, for example by adopting standard contractual clauses. In specific cases, we will request your prior consent to the transfer of your personal data outside the EEA. Please follow the procedure set out in Rights of the data subject for further information on data transfer.

8. Security measures

We make every effort to guarantee the security of your data. We have implemented reasonable technical and organisational measures to guarantee your personal data against accidental or unlawful destruction, loss, modification, unauthorised disclosure and/or unauthorised access to the data transmitted, saved or otherwise processed.. We do this on the basis of physical, administrative and technological measures. For example, only authorized persons have access to our offices and systems, and access is restricted to those who need them for professional reasons. These individuals need to know and apply our internal privacy and data protection policies correctly. To the extent that personal data are provided to third-party processors, we agree with these processors that they also protect the personal data optimally.

9. What are your rights?

We process your personal data in accordance with the provisions of the applicable data protection legislation and this privacy policy. As a data subject, you have several rights that you can exercise at any time.

You can exercise the following rights:

right of objection:

You may object to the processing of your personal data. You can only do this against a processing that takes place on the basis of the legitimate interests of SkyeBase BV or of a third party. When exercising this right, you must indicate which processing you object to and for what specific reasons. This is necessary to make a proper assessment of interests. You do not have to provide any reason if you object to direct marketing.

right to access and to information:

You can ask whether your personal data is being processed.

When SkyeBase BV processes your personal data, you are also entitled to access the collected personal data. This means that you can consult the personal data that is being processed about you. In that case, you are also entitled to information about the reason and duration of the processing and, if applicable, you will be informed of the source of this personal data. Finally, you can also get a free copy of the personal data that is being processed.

In providing this information, we must always take into account the rights and freedoms of other persons.

right of rectification (correction and supplement)

You can request that any incorrect or incomplete (personal) data be corrected or supplemented. When exercising this right, you must indicate which personal data you wish to correct or supplement.

right to erasure: 

In addition, you have the right to have your personal data deleted by us without unreasonable delay. You can only rely on this in the following cases:

• where the personal data is no longer necessary for the purposes for which they were originally collected;

• where, in exceptional cases, the personal data is collected on the basis of consent obtained and no other legal ground exists.

• where the processing is objected to and there are no compelling legitimate grounds for processing;

• where the personal data have been processed unlawfully;

• when the personal data must be erased in accordance with a legal obligation.

SkyeBase BV assesses whether you meet the above conditions.

right to restrict processing:

You have the right to have a restriction in the processing of your personal data, whereby specific personal data is blocked for a certain period of time in the system of SkyeBase BV

• during the period that SkyeBase BV needs to verify the accuracy of the personal data in the case of a dispute;

• when you request a restriction of the processing instead of deleting the personal data, 

• when SkyeBase BV no longer needs your personal data for the processing purposes and you need the personal data in the context of a legal claim;

• during the period that SkyeBase BV needs to assess the presence of the aforementioned grounds for deleting personal data and weigh data with its own interests.

right to data portability:

You have the right to obtain the personal data you provide to SkyeBase BV in a structured, common and machine-readable form in so far as the processing of the personal data is based on your consent or the need to perform the contract. In addition, you have the right to transfer this personal data to another controller.

right to revoke consent:

We process your personal data based on your consent for only limited purposes. You have the right to revoke your consent at any time. The withdrawal of consent shall not affect the legality of the processing based on the consent before the withdrawal.

You can in principle exercise the above rights free of charge. You do this by sending an email to:

No later than one month after receiving your request, we will notify you in writing of the action we have given to your request. Depending on the difficulty of your application or the number of requests we also receive from other people, this period may be extended by two months. In this case, we will notify you of this extension within one month of receipt of your form.

In some cases (e.g. Legal obligations, rights of other persons, limitation periods,…) you will not be able to exercise your rights fully or not. You will be notified of this with the reasons why we are unable or unable to fully comply with your request.

10. Questions, comments, complaints and data breaches

If you have any questions, comments or complaints about the protection of your personal data by SkyeBase BV or about this privacy policy, please contact us via 

If you are aware of a data breach, or if you suspect a data breach, we always ask you to notify us immediately via

You also have the right to file a complaint with the Data Protection Authority (GBA or APD), at the following address: Drukpersstraat 35, 1000 Brussels or by e-mail on

11. Terms and conditions of use and liability

11.1. Rights to the website and materials – Permitted usage

Our website and the materials available thereon (for example texts, images, videos, data, software, brands and trademarks and other data) are protected by intellectual property rights and other rights vested in us our parent companies, affiliated companies or subsidiaries and licensors.

Visitors to the website and any other platforms are permitted to consult the website, the platform and the material for their own purposes. This right of use is non-exclusive and non-transferable and we reserve the right to revoke this right at any time and without justification. Any other use of any element of the website and platform (i.e. reproduction, changes, publication or any other form of distribution) is prohibited, unless we and/or the licensors have provided advance express permission in writing.

11.2. Prohibited use of the website and material

You undertake as follows: not to use the website, the platform and the material (1) illegally and/or for illegal purposes; (2) not to damage, modify, interrupt, stop it or impair its efficiency; (3) to disseminate or install computer viruses nor to disseminate or install material that is insulting, obscene, threatening or otherwise not in accordance with the intended use of the website and the platform; (4) not to infringe third-party or our rights to privacy, protection of personal data or intellectual property; (5) to disseminate or install material for marketing or advertising purposes without requesting our prior approval and only insofar as the recipient has requested the said material.

11.3. Liability

We shall make every effort to ensure the information we add to our website and the platform is as complete, correct and current as possible, although we cannot guarantee that the information provided does not include any errors. The information contained therein is not aimed at specific people or organisations and may therefore not be complete, relevant or accurate. 

The information must not be considered professional or legal advice (an expert should always be consulted for these purposes). The user is responsible for the use of the website, the platform and their data. We waive all liability for any damage caused by any errors on this website.

We make every reasonable effort to limit technical malfunctions. Errors and malfunctions may however occur when using the website or the platform, which may hinder the availability or operation thereof. The website, the platform and the content thereof is provided “as is” and we do not accept any liability for issues resulting from the use of our website, the platform or the content thereof.

The website pages or the platform may contain links to external websites for whose content we neither assume nor will assume any liability with regard thereto. We will not be held liable for material and information added by users to the website or platform. The user is obliged to indemnify or compensate us for all damage attributable to the material and information. 

11.4. Applicable legislation and jurisdiction

Belgian law is applicable to our website, this policy and disputes that may arise with regard to these. In the event of a dispute, only the courts Antwerp shall have jurisdiction.

12. Changes

We may amend or update this policy to ensure the provision of information on how we process your personal data at that time. The updated version of this policy is available on the same website and will take effect upon publication. Please visit this webpage regularly to ensure you remain up-to-date on how we collect and process personal data, how and under what circumstances we use your personal data and when we share your personal data with third parties.

This version was drawn up in August 2022.